Question 1

Do you charge for diagnosis?

Accepted Answer

Yes we do! We charge for the time it takes to professionally diagnose the issue that you are experiencing.

Question 2

How much do you charge to replace specific parts?

Accepted Answer

Every situation is different no matter how common a repair may be, in order to get a accurate quote it is always best to bring your vehicle into us!

Question 3

Is it possible to do a same day turn around for repairs?

Accepted Answer

We understand that having your car is very important and we always make it a priority to get your very back in a timely manner. However there are many factors that play a roll in repairing a vehicle same day, but we always try our best!

Question 4

Do you accept 3rd party warranties?

Accepted Answer

There are only a select few 3rd Party Warranties that we work with. Give us a call to find out if we work with your warranty company!

Question 5

Do you offer a drop off and pick up services?

Accepted Answer

We will drop customers off to their home and pick them up with no problem! (Within a 6mi radius from the shop)

Question 6

Do you offer a loaner vehicle while repairs are being done?

Accepted Answer

Not yet! We will have loaner vehicles very soon!

Question 7

Do you offer towing?

Accepted Answer

VIP Auto Repair does not offer any towing directly, but we do work very closely with Spark Towing. They can be reached at 734-522-3680.

Question 8

Where are you located?

Accepted Answer

We are located at 34043 Ford Rd, Westland, MI 48185
On Ford Rd just east of Wildwood. Next door to the KFC!

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